Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Hiring for customer care executive
Any undergraduate with good communication skills in English and Hindi mandatory
Freshers / Experience both can apply for this position
Free Recruitment
Feel free to call us
Contact HR Sunshine manpower solutions team for more details
Regards
Waseem
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