Responsibilities: BPO II Good Communication
• Inform customers about the company’s products/services and offers
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever
possible
Suggest you to look for candidates having following exposure:
1. Computer Hardware Knowledge.
2. Computer Software knowledge.
3. Computer Servicing.
4. Aware of Computer Operating Systems like Windows, Linux, Ubuntu, MAC etc
5. Software testing.
6. MS Office fluency – in Xls, ms word, PPT etc;
7. Internet browsing and various browsers knowledge.
8. Internet settings and Browser settings.
9. Knowledge in Computer Networking and Networking Components
10. Digital Signature Certificate
In addition pl note the candidates with fluency in HINDI language is a must.
11.backend support executives, like telecom industry, or any IT product Mobiles, laptops, even banking sector
Job Details Job Description EducationGraduate (Bachelor Degree)English LevelThoda EnglishExperienceFresherGenderBothAddress708 SNS Arista, Near Prime Shoppers, Vesu, Surat, Gujarat, India, Gujarat – 395003...
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