S&P Global Corporate
The Role : Employee Onboarding Analyst
The Team : Our global team is responsible for handling everyone that is starting or leaving company. Each team member plays a vital role in providing a great first impression of S&P Global to new recruits. You will have the opportunity to work with people from a wide variety of backgrounds and will be able to develop a close team dynamic with coworkers from around the globe. Our team pursues excellence in everything we do. We value results, encourage teamwork, and embrace change.
The Impact : Standardize enterprise on/off boarding processes within the firm. Reduction of costs and time to implement hardware/software to employees. Continual improvement of the On/Offboarding process.
What’s in it for you : Initiate, coordinate, and monitor new and existing employee on/off boarding activities with involved departments (i.e. Provisioning of ids for intranet, etc., equipment, telephones, security access cards). Report to the On/Offboarding Manager, successes and failures in the process so improvements can be made.
Responsibilities :
Receive on/off boarding requests from hiring managers and take action to on/off board employees.
Monitor the progress of individual events/tickets and follow up with those departments involved in the on/off boarding of employees.
Maintain the status of individual events in a progress database so analytics can be created on the success and failure of individual On/Offboarding events.
Co-ordinate with the firm’s IT service providers to ensure timely delivery of services.
Escalate and resolve event backlogs related to IT service providers.
Gather additional details from process owners to ensure requirements are clearly defined.
Advise hiring managers of the progress of individual events when requested.
What We’re Looking For :
Our Hiring Manager says: “I’m looking for the kind of person who is pro-active, dynamic and highly motivated. You will thrive in a continually changing and fast paced environment. You will be able to make connections and complete tasks along a workflow.”
Qualifications:
Exceptional communication skills
Exceptional organizational skills
Ability to handle multiple tasks at the same time
Experience in initiating, coordinating, monitoring workflows in a procurement function
Familiarity with help desk functions and working with IT Service Providers
Skills required:
Strong analytical skills with regards to Metrics & Data
Customer Support Skills
Customer Focus
Creative Thinker
Problem Solver End to End
Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
Grade/Level : 8
The Location : Ahmedabad, Gurgaon
About Company Statement : S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
203 – Entry Professional (EEO Job Group) (inactive), 20 – Professional (EEO-2 Job Categories-United States of America), IFTECH203 – Entry Professional (EEO Job Group)
Job ID: 294756
Posted On: 2023-11-19
Location: Ahmedabad, Gujarat, India
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