soundlife INC Hiring for Electronics and Communication Engineer @ Fresher Apply Job at Ahmedabad Full Time

• Investigating and solving customers’ problems, which may be complex or long-standing problems that have been raised by customers.
• Handling customer complaints or any major incidents, such as login issues or technical Issues.
• Arranging and Coordinating with the engineers for Installation and troubleshooting of devices.
• Keeping accurate records of discussions or correspondence with customers/ Sales Person.
• Learning about your organization’s products or services and keeping up to date with changes.
• Preparing Engineer Performance report on Monthly basis.
• Taking a scheduled dump of non working devices and doing follow up with the customers for the same.
• Strategically support client by giving correct Tracking solution.
• Played an active role in tapping new high revenue generating customers..
• Solving online & practically queries & working as Lead Technical Support Engineer in a reputed technical team.
• Establish and maintain product service and support setup.
• Support local sales teams in technical queries for customers and corporate.

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• total work: 1 year (Required)

Speak with the employer
+91 9773148296