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Job Description
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- Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
- Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers’ requests.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to designated authority for further investigation.
- Addition of new Clients and retention of existing clients.
- Make reports on Excel, work on portals, Google sheets.
- Take orders and make Invoice of finalized ones.
- Contact Hr Executive. +91 85276 97233
Job Type: Full-time
Salary: ₹14,995.00 – ₹24,424.00 per month
Schedule:
- Day shift
COVID-19 considerations:
Wear Mask
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Hindi (Preferred)
