Job Family: Finance
Req ID: 393071
Hello!
We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.
We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner with
You’ll make a difference by:
· First point of contact for Level 1 Inbound queries (via Calls, Emails, Chat) pertaining to P2P Application
· Co-ordination with other stake holders for providing appropriate resolution
· Timely response to queries from internal customers/ stakeholders.
· Should be a good team player and proactively initiate process improvements.
Your success is grounded in:
· Good communication skills (written and verbal)
· Bachelor’s degree with minimum 3 years’ experience preferably on helpdesk roles with Technical aptitude
· Procurement knowledge / SCM knowledge would be preferred
· General P2P knowledge along with SAP MM and FICO module
· Ability to learn quickly on the job especially on cross functional topics and
· Should be able to document and follow through on issues with cross functional team with minimum guidance.
· Issue management and reporting on improvement measures supporting the service management function.
· Ability to handle new topics on demand (e.g.: testing, communication etc.)
Join us and be yourself!
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
This role is based in Bangalore. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We’re dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.
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