Answer phone calls in a more professional manner and provide information about products and services as required by the callers
They are responsible for taking or cancelling orders, and obtaining details of customer complaints
Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
Process orders, applications, and forms
Render administrative support to other customer care team members when the need arises, or as instructed
Follow up customers and their complaints; ensuring that customer’s requests are attended to accordingly
Manage a team of customer service representatives in dealing with complaints and inquiries. This will depend on the size of the company
Advt.No 1/2023 Designation – Specialist -Community Science Assam Agricultural University has issued the latest notification Advt no.: 01/2023 for the Recruitment ...
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