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Job Details
Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
Fresher
Gender
Both
Address
Kanpur, Uttar Pradesh, India, Afjalpur, Kanpur, Uttar Pradesh – 208001
Job Description
Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
