1. JOB DESCRIPTION:
Job Title : Customer Care Representative
Industry : BPO/Call Centre
Work DESCRIPTION : Extend support customer as per defined SOPs
Projects : Email Support for a Financial Institution, Voice Support, Email and CHAT support for apparel and Courier partner,
location : Work from Office ( Noida Sec-1)
2. JOB PURPOSE:
Attending customer’s queries/complaints as per defined SOP through Inbound and Outbound Calls, CHATs and Emails. Precise training and on job experience shall be imparted time to time to help in meeting expectations. Objective is to create more employment scopes especially for Semi Skilled citizens.
Clients BANKING & FINANCE APPERALS COURIER AND LOGISTICS
3. Skill Sets: EDUCATION: 10+2 &Above
LANGUAGE PROFICIENCY: Good in English communication and writing.
Work Experience: Minimum 1 Year experience in BPO/Call Centre, preferably in Finance (Fresher can also apply).
GENDER : Both Male and Female can apply
OPERATION WINDOW: 8am – 8pm (9 Hour Window.)
Relocation: Should be a resident of Delhi, Noida, Ghaziabad or ready to relocate.
EDUCATION : 10+2 & Above
LANGUAGE PROFICIENCY : Good in English communication and writing
Work Experience : Minimum 1 Year experience in BPO/Call Centre.
GENDER : Minimum 1 Year experience .(Fresher can also apply).
OPERATION WINDOW: 9am – 7pm (9 hr Window)
Relocation: Should be a resident of Delhi, Noida, Ghaziabad or ready to relocate.
EDUCATION: 10+2 & Above
LANGUAGE PROFICIENCY: Good in English communication and writing
Work Experience: Experienced and Freshers both can apply
GENDER: Both Male and Female can apply
OPERATION WINDOW: 9am – 6pm
Relocation: Should be a resident of Delhi, Noida, Ghaziabad or ready to relocate.
4. vertical:
Email Customer Support
Voice & CHAT Support
Voice & CHAT B2B Seller Support
5. Remuneration and other benefits:
CTC/ p. a : INR 2,00,000/- to 2,30,000/-
PF/ESIC: Covered
Training compensation: Paid from Day-1
Other allowances: Lucrative Performance Bonus, Split Shift and Over Time allowances paid
CTC/ p. a : INR 2,00,000/- to 2,30,000/-
PF/ESIC: Covered
Training compensation: Paid from Day-1
Other allowances: Lucrative Performance Bonus, Split Shift and Over Time allowances paid
CTC/p. a : INR 2,00,000/- to 2,30,000/-
PF/ESIC: Covered
Training compensation: Paid from Day-1
Other allowances: Lucrative Performance Bonus, Split Shift and Over Time allowances paid
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