Make calls to Customers to learn about and address their needs, complaints, or other issues with product/services
Engage in active listening with customers, confirming or clarifying feedback information and diffusing upset customers.
Document all pertinent end user identification information and update in CRM
Get details from Customers, create new customers, Identify and escalate priority issues.
EducationGraduate (Bachelor Degree)English LevelGood EnglishExperienceFresherGenderFemale OnlyAddressG-227, sector 63, Noida Electronic City, Delhi-NCR, Delhi – 110001
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