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Job Discription
SA Technologies Inc. is hiring for Salesforce Administrator – CRM in Pune
Requirement/Description:
Your mission is to:
o Serve as the primary administrator for our Salesforce CRM platform
o Translate business requirements into technical requirements
o Handle all administrative configuration functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
o Investigate and resolve production problems and coordinate/follow up with Salesforce Support.
o Assist on documentation, cookbooks, and training material creation for our CRM community.
o Provide ongoing Salesforce platform support and collaborate on enhancements to the platform.
o Complete regular internal system audits and upgrades.
o Effectively prioritize and execute tasks in a constantly changing work environment.
o Collaborate with Divisions and help with end-to-end testing of platform in SIT/UAT prior to release.
o Effectively use ticketing tool to track projects and Salesforce support issues.
What we expect of you
o 3+ years Salesforce administration experience.
o Fluent in Salesforce declarative workflow automation tools (workflow rules, process builder, flow). Basic understanding of APEX programming language preferred.
o Ability to map, interpret & optimize individual steps in the lead to cash process.
o Coachable, fast learner who can pick up new skills and processes quickly.
o Detail oriented, taking into consideration each moving part of the system before taking action or recommending a solution.
o User-centric, empathetic approach to introducing systems change.
o Bachelor’s degree or diploma in business, STEM or a related field.
o Certified Salesforce Administrator is preferred, additional Salesforce certification is a plus.
- Personality requirements: As a person you are:
Collaborative: You are interactive, very much a team player and enjoy developing your network; you actively take contact with people to learn from their unique and diverse competences and perspectives and share your own knowledge and experience.
- Open-minded: You are flexible and global-minded. Passionate about learning and exploring new things; you adapt quickly to new situations and opportunities. You are interested in different cultures, and excited to find new ways, perspectives, and ideas.
- Resourceful: You are proactive and always looking for a better way, using the resources at hand. You actively make things happen and embrace modern technology and the opportunities this offers.
Entrepreneurial: You take responsibility and are results driven. Curious by nature, you thrive on discovering new and practical ways to solve real issue and show persist-ency in seeing things through to get results
SA Technologies specializes in offering IT consulting and Development solutions for our global customers.
From 20 years we have been helping our customers achieve operational excellence and compliance on the cloud.
Our expertise lies in delivering quality services, cross-platform skills & supporting you to achieve operational excellence & empower you to become a technology-driven enterprise
We are Microsoft Gold Partner, Google Partner, and Great Place to work certified company.
Job Information
Job Opening ID
SA-7370-JOB
Industry
IT Services
City
Pune City
State/Province
Maharashtra
Country
India
Zip/Postal Code
411001
