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Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Basic Qualifications:
Helpdesk Associate at Grade-4 position in Service Desk
Must be a Graduate.
Good communication skills with 6+ months of international calling experience
Good comprehension & writing skills
Must possess excellent customer handling skills
Job Type: Full-time
Salary: ₹15,500.00 – ₹21,500.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
Experience:
- total work: 1 year (Preferred)
