Job Discription
Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil-initial.com
Our family of businesses:
Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior “landscaping”; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.
Requirements
General Duties & Responsibilities:
1. On-the-job assessment & training on technical & service delivery skill to technicians as per the details given
by OPEX-
control measures
2. On-the-job training on preparing for customers visit and at site GMP & GHP requirements to technicians-
3. On-the-job training on right use of materials & maintenance of service tools & PPEs to technicians
rinse, disposal of empty containers/used roban bait/ TG
4. On-the-job training on record & documentations as per RPCI & site requirements to technicians-
count, area of pest activity
5. On-the-job training on communication with the customer
don’t of the services
6. Sharing feedback after every assessment & training with Line manager, OE/AOM/OM, BM
7. Suggestion for improvement in service of service delivery process
8. Maintaining data of all activity/tasks and making it available when required
9. Other activities/tasks as assigned from time to time-
Key Performance Indicators (KPIs) :
Training Technicians In Terms Of Technical & Behavioural Aspects For Providing
An Excellent Service Experience.
1. 100% newly inducted Technicians to be certified on L-1 (TAT 90-Days)
2. SRA implementation through SCP technicians
3. Increase in snap traps for PPS
4. Route Riding with PPS & TSPO Technicians (5 each PPS/TSPO and total 10 Tech per month)
5. Feedback on TSPO Solo status during branch visit
Core Competencies:
1. Good Knowledge of core pests (Cockroaches & Ants, Rodents, Termites, Fly, Mosquitoes) and Service SOPs.
2. In depth operating knowledge in execution of all major services rendered in RPCI
3. Learning attitude with positive mind set & good in android smartphone use
4. Good negotiation and communication (oral & written) skills, added benefit of basic
knowledge/understanding English
5. Basic computer knowledge would be an added advantage
Educational / Other Requirements:
1. HSC with minimum 5-years experience in RPCI in RBU & CBU on execution of all major services
2. Graduate would be preferred
3. Willing to travel about 15 days in a month
4. Possess valid driving licence
5. Personal two wheeler will be preferred for local mobility
Benefits
Attractive Base Salary
Group Mediclaim Insurance Policy
Travel Reimbursement
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual’s differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Job Details Responsibilities of candidate include: • Planning and Preparation of Food • Ensuring Food Quality and Taste • Maintaining...
Apply For This JobJob Details Education Graduate (Bachelor Degree) English Level Good English Experience Fresher Gender Both Address plot no 25 mandanki opp sbi...
Apply For This JobJob Details Responsibilities of candidates include: • Deliver packages to customers in a safe and timely manner • Utilize navigation...
Apply For This JobJob Description Job descriptionRoles and ResponsibilitiesProject Role : Application DeveloperProject Role Description : Design, build and configure applications to meet...
Apply For This JobJob Details Job Description HANDLING FRONT DESK IN GYM. WILL WORK IN 2 SHIFTS MORNING 4 HRS AND EVENING 5...
Apply For This JobJob Details Education 12th Pass (Associate Degree) English Level Fluent English Experience Fresher Gender Both Address Mansarovar, Jaipur, Rajasthan, India, Mansrower,...
Apply For This Job