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Provide Technical Support for Desktop, Louts client and MS office products.
Providing them FAQs based on the call trends
Troubleshoot desktop operating system problems
Install/configure desktop O/S & Applications
Configure & update Antivirus software
Patch management for desktops ensure critical patches are updated on schedule
Providing immediate notification to PRIL of system outages on critical systems, and providing progress updates in accordance with the Procedures Manual.
Resolve all Hardware and Paper Jam Issues with respect to Printers
Coordinate with Hardware support teams and resolve any hardware failures in the printers
Resolve any issues for the print service due to virus in the network.
Salary:
From 20,000.00 per month
Benefits:
Provident Fund
Day range:
Weekend availability
Weekend only
Shift:
Day shift
Ability to commute/relocate:
Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work. (required)
Education:
Bachelor’s (preferred)
Experience:
IT: 1 year (preferred)
– total work: 1 year (preferred,
