Responsibilities: Call Monitoring II Call Auditing II QA
• Auditing the required number of calls and giving accurate feedback
• Provide data inputs to internal stakeholders
• Collaborate with internal teams to identify gaps and areas for improvement opportunities
• Prepare and analyze internal and external quality reports for management staff review
Job Details Job Description Education12th Pass (Associate Degree)English LevelThoda EnglishExperienceFresherGenderBothAddressCampus – 3B, Ecospace, AA II, Newtown, New Town, West Bengal 700156,...
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