Responsibilities: Customer Support II Technical Support
• Providing technical support to the customers via different modes i.e.
telephonic, chat, email, etc
• Installing and configuring hardware and software
• Interacting with customers to quickly get to the root of their problem
• Following up with clients to ensure the problem is resolved
• Sourcing new sales opportunities through inbound lead follow-up and
cold calls
Education12th Pass (Associate Degree)English LevelGood EnglishExperienceFresherGenderBothAddressAstra Towers, Astra Towers, ASO-531, AA IIC, Newtown, New Town, West Bengal 700135, India, Rajarhat Newtown, Kolkata, West Bengal – 700080
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