RHEL: Red hat Training and certified prefer
Research and identify solutions to server software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask targeted questions to quickly understand the root of the problem
Track issues through to resolution, within agreed time limits
Properly escalate unresolved issues to appropriate internal teams
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
This role involves covering 24×7 shift rotation
Solid Understanding of Linux/Windows Administration Server Hardware Troubleshooting
experience
Passionate about IT infrastructure and hardware
Engineering Degree from recognized University/Board.
Certification in Windows/Linux/Red Hat/ Microsoft is PREFERABLE
Good communication skills written as well as verbal.
Job Types: Full-time, Part-time, Regular / Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 3 months
Part-time hours: 48 per week
Salary: ₹2,000.00 per month
Benefits:
Schedule:
Application Question(s):
Experience:
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+91 6263468457
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