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Quantilus Innovation India is Looking for Application Support Engineer Full Time

 We are looking for Application Support engineer with below requirement and responsibilities.

Experience – 1-3 years with below requirement( banking domain only)

Requirement

Ø Hands on experience of APM (Application Performance Monitoring)

Ø Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIM

Ø Experience on Ticketing tool like Service Now, Jira, ITSM

Ø Good Knowledge of SQL and Linux and Basic understanding of Java

Ø Basic understanding of Incident Management Process and Lifecycle

Ø Basic understanding of SLA/KPIs

Ø Basic knowledge of Microsoft Excel and Power Point

Responsibilities

Ø Responsible to check the success Ratio of Major Application Using APM Tools.

Ø Checking Various Dashboards from APM Tools and Updating Stakeholders for any impact.

Ø Posting Telemetry in Specified time intervals on various Channels and Groups.

Ø Providing RCA for Incidents and preparing chronology.

Ø Managing Incident with SLA and Updating as per Priority and severity.

Ø Supporting Application Team in Drill Activity and Change Management Activities.

Ø Supporting Application Team with SR and extracting result from Database as required.

Ø Preparing Report of daily BAU.

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Quantilus Innovation India is Looking for Application Support Engineer
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