Description:
Business Growth
Business growth acumen, and work very closely with client stakeholders for business opportunities and expansion
Demand creation & assessment, and work with internal teams for fulfillment will be one of major KRA
Oversight for Resource Demand and Supply Management , working closely with recruitment teams
Work closely with sales leaders on business expansion and opportunities creation
New Project Intake: Liaison with the Customer to understand new and upcoming Projects
Program/Project Management
Perform periodic project reviews and identify & manage risks areas and issues
Help with implementation of standard project management practices. Review project plans, budget, quality standards, deliverables and dependencies
Identify high risk projects and guide the project management team in implementing the right processes
Drive Innovation and Continuous Improvement plans
Service Delivery
Codrive the execution of Services across multiple tracks/projects for Strategic customer(s)
Assume responsibilities for Delivery, Revenue and Margin targets as established
Strive for continuous excellence in delivery following standard delivery execution models for both support / maintenance and development engagements.
Must be able to work across distributed teams
Ability to understand and drive Product Engineering work in AGILE framework
,
Job Responsibilities:
Skills Required:
Engineering degree from reputed educational Institution in Computer Science or equivalent
20+ years of experience with at least 5 yrs.+ as Client Partner & Program Management
Should have managed large Enterprise IT Services programs (150 -200 + people) in Product Engineering & Services space.
Should have hands on development experence background and able to understand and discuss technical requirements and engage in customer conversation.
Experience in dealing with large clients; ability to interface with and present to Sr. Director / VP / CxO levels
Ability to work collaboratively within a team environment to meet aggressive goals and SLAs.
Experience with globally distributed teams in outsourcing environment
Strong understanding of the Software Development Lifecycle, IT Service operations, business process realignment and the financial and political elements of an IT organization.
Must have experience in managing AGILE projects / programs in PE.
Technical acumen in Key Core Technologies (Java / .Net / Mobility, etc) would be a big plus, to drive the teams.
Should be able to lead from front and coach
Successful in partnering and collaborating with client & cross-functional teams to enable solutions
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