* Duties and Responsibilities – CATALOGUE MANAGEMENT Provide functional and technical support Content & Catalogue Management Manage Procurement approval of updates to existing catalogues according to agreed processes and procedures escalating/consulting with the Category Manager by exception Support Category Managers in root cause analysis of any issues with existing catalogues Report out channels that are impacting on operational efficiency or user satisfaction of catalogues Maintain standard operating procedures according to the latest catalogue management and contract management Support Category Managers and Business resources in assessing if/where new contracts with recurring spend align to Release communications to end-users and Category Managers informing them of new catalogues and existing catalogue compliance status Proactively scoping participating in and delivering small local scale projects. You will define clear briefs and roadmaps setting the expectations of stakeholders effectively. Responding promptly and accurately to questions from both customers and internal business partners including leadership teams. Escalating issues promptly and appropriately when necessary. Configure Price Quote Management Price Rule Configuration constraint rule configuration product catalogue management Take care of contract life cycle management configuration including review & approvals Take care of billing and Invoicing management Integration of Billing & Invoicing Ensure solution is scalable and meets overall business requirements including that of non-functional requirements Guide technical team (developers) to deliver a flexible and scalable solution You will develop relationships with the business units to better understand their needs and find appropriate solutions. Monitor and ensure the availability of application and the underlying technology stack manage and monitor the roll-out of application updates undertake systems testing and verification at the functional level and monitor and evaluate application performance and implement modifications or adjustments as needed. Define document and maintain rigor for software releases with best practices. Analyze business operations and application to determine which application changes could improve efficiency enhance security and reduce cost. Responsible for identifying classifying and recommending products across e-Commerce product portfolio Work with category/product/technology teams to improve processes and maintain specifications of each category/product to have zero discrepancies and come up with innovative ideas Monitor progress and manage escalations from internal and external stakeholders for various tasks on catalogues such as data quality control and catalogue creation Work with suppliers to ensure a reliable and operationally effective flow of products Coordinate with Tech/Marketing teams for planning and strategizing marketing activities
* Duties and Responsibilities – STRATEGY Strategically plan product collections pages content updates and featured shops based on inventory needs. Analyse data from different sources to understand business potential of different categories on eCommerce Channels Collaborate with marketing and creative teams to sync brand-wide strategies by utilising the most productive content and exposing the highest conversion drivers. Maintaining a strong relationship with all the POC of ecommerce portals. Hands-on experience in ROI driven marketing/sales and other such initiatives to increase brand visibility and sales across e-commerce platforms. Keep the product catalogue on the marketplace up-to-date. Upkeep the testing of all the details of the products uploaded. Troubleshoot issues and monitor product listings. CANDIDATE MUST have good written and spoken communication skills be able to work well as part of a team with a range of creative people have a good memory for facts and figures PARTNER MANAGEMENT Identify agencies evaluate their capabilities in alignment with requirements and conduct negotiations for partnership PEOPLE MANAGEMENT AND COACHING Operating with considerable autonomy frugality and discretion working efficiently with good prioritization and judgment. You will help identify and evaluate potential risks and contribute to determine appropriate corrective action. Communicating and collaborating effectively with EU peers and management. Sharing knowledge with others (both verbally and in writing) within and outside your team. Understand the Customer s Needs and Wishes influence and refine their requirements and guide customers for their business processes keeping domain and Product best practices intact. Ensure effective lines of communication between the internal and external stakeholders to ensure priority requirements for smooth business execution for the catalogue category Dashboard & reporting of catalogue accuracy and completeness Guiding Content creation team to create quality accurate and compliant catalogue rich content across all the platforms
* Major Challenges – Strategy to drive growth and numbers as per the targets
* Key Decisions / Dimensions – Following decisions are taken by the role: Key strategies and execution to drive the team Catalogue management Practices and Governance framework
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* Qualifications Post-graduation in Engineering (IT)/Management (Marketing)/ from a Tier 1 B school, with graduation in Computer Sciences or equivalent from a Tier 1 Engineering college Work Experience 12-15 years of overall Experience in Merchandising preferably in EComm Companies. Functional understanding of catalogue Management / Supply Chain Management & Spend Analytics Establish and maintain effective working relationships with those contacted in the course of work. Created SOPs on the process Activity Knowledge of eCommerce practices & strategies Relevant work eCommerce experience with Shopify and other leading e-commerce platforms Experience in online merchandising
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