Pioneer Management Consultant Private Limited looking for Desktop Support Engineer at Mumbai Full Time

Job Details

Job Description

Position : Desktop Support Field Engineer ( Will have to travel at client site)
Location : Thane / Navi Mumbai

Roles and Responsibilities
Will required to travel and visit client site
Experience diagnosing and troubleshooting basic hardware and software issues on desktops, laptops, mobile, audio-visual and tablets.
Providing End User Support and Remote Support
Experience with remote desktop applications and remote troubleshooting techniques.
Experience in managing and supervising a team in the delivery of high quality work outputs and team performance.
Experience in addressing complex issues and demonstrated problem management.
Desktop Support up to Client Level including Hardware, Software and Networking Problems
Troubleshooting desktop / laptop OS issues.
Hardware knowledge on servers/switches/storage devices.
Installation and configuration of operating Systems such as Windows 7 & Windows 10.
Configuration & Troubleshooting of Outlook Issues.
Installation & troubleshooting of Local and Network Printers.
Troubleshooting network connectivity in a LAN/WAN environment
Knowledge on VPN configuration and troubleshooting.
Knowledge on vendor management and asset management.

Desired Candidate Profile

Candidate should be BCA Graduate or 3 years Diploma holder of any Govt. University.
Must have minimum 6 months IT experience
Male Candidate.
Candidate should have good communication skills and pleasant attitude.
Should be flexible with rotational shifts as per requirement.