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About Us:
Paytm is India’s leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
Recharges and bill payments is the core business for Paytm and helps in user acquisition, retention. This contributes majorly towards Paytm becoming half a billion consumer economy vision. Users can recharge prepaid mobile, DTH, metro and pay bills for Electricity, gas , water, credit card, rent, school fee, challen, fastag etc and for almost everything. System works towards getting the bill details by fetching bills from many external/internal sources and presenting the bill to the user on time via notification in and out of the paytm app. There are sections in the paytm app like home page widget, my bills section(all your accounts at one place) which remind the user to pay bills on time. Users can also set up automatic bill payment and paytm will pay them automatically on the due date. System is also integrated with NPCI to bring all the billers available on BBPS to our users. We maintain recharge/bill payment history for the user for easy look back in the form of a chat like interface. Paytm has the capability to take the bill requests even when third party billers are down. Paytm recharges and bill payment system is one of the best in the industry with high success rate and large volume. It is one of the few verticals in Paytm with full CICD automation and canary auto feedback rollout tools.
Expectations/Requirements:
•Drive growth and numbers for the business through solid understanding of analytics and data mining
•Segment customer base on the basis of transaction / purchase behaviour and design effective ‘reach out’ programs for them in the form of promotions / digital marketing campaigns.
•Provide a complete glimpse into consumer analytics for the business
•Manage end to end consumer lifecycle management for the business vertical
•Monitor customer funnel & identify new levers of growth and apply them to the business
•Automate data analysis for achieving scale.
•Add new features / product innovations whenever necessary basis understanding of consumer behaviour
Superpowers/ Skills that will help you succeed in this role:
● Should have relevant experience in Consumer internet industry in similar roles, Sould have experience in Analytics, Project Management & Stakeholder Management
● BE/B.Tech + MBA is preferred
● Must be data driven with strong problem solving and analytical skills
● High degree of ownership in taking things to completion
● Ability to multitask and work on diverse range of requirements
● Excellent communication skills with ability to handle complex negotiations
● Prior experience in e-commerce industry is a plus
Why join us?
· A collaborative output driven program that brings cohesiveness across businesses through technology
· Improve the average revenue per use by increasing the cross-sell opportunities
· A solid 360 feedback from your peer teams on your support of their goals
· Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
