Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor’s and Master’s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle’s core products, applications, and tools.
Responsibilities
PSFT Payroll Functional:
8-12 years of experience in PSFT HRMS and Payroll as Functional Consultant.
Have worked on at least 2 HRMS and Payroll Implementation projects.
End to End knowledge of Hire to Retire process.
Good experience in HR security.
Well versed with the Payroll Framework and configured end to end Payroll for at least 2 customers.
Able to write SQL queries to analyze data for reconciliation.
Good understanding on Roles and Permission.
Good understanding on Business Unit and SET ID concept and Row Level Security.
Well versed with SDLC and can interact with customer for requirementgathering sessions.
Proficient in developing Design Document and Technical Design Document
Can work as an individual capacity as well as within Team.
Good understanding of Country extension and has implemented Global Payroll for India.
Excellent communication skill and can interact with Customer to understand the requirement and provide solution.
Have worked on atleast 2 Upgrade projects and is well versed with Retrofitting.
Should have worked on latest release of PSFT tools as well as application versions.
Must be willing to work at a customer site
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
Job Details Hyderabad (MANIKONDA)- urgent Opening inside warehouse it’s one of the Online food beverages & Grocery company Store Location...
Apply For This JobJob Details Responsibilities of candidates include: • Deliver packages to customers in a safe and timely manner • Utilize navigation...
Apply For This JobJob Details Job Description Responsibilities of candidates include: • Ensure high levels of customer satisfaction through excellent sales service •...
Apply For This JobJob Details Responsibilities: Client Relationship II Lead Generation II Sales • Meeting with customers digitally or in-person during sales visits...
Apply For This JobJob Details Job Description Education12th Pass (Associate Degree)English LevelFluent EnglishExperienceFresherGenderFemale OnlyAddressKazhakkoottam, Kerala, India, Kazhakuttam , Thiruvananthapuram, Kerala – 605036...
Apply For This JobJob Details Job Description Required candidate for email drafting and have basic communication skills...
Apply For This Job