JOB TITLE
Officer – Fulfilment
GRADE
DM-I
DEPARTMENT
Operations
LOCATION
HO
SUB-DEPARTMENT
TYPE OF POSITION
Full-time
REPORTS TO
AM – Fulfillment
REPORTING INTO
NA
ROLE PURPOSE & OBJECTIVE
SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business/ Financials
Customer
Internal Process
Learning & Innovation
Complete allotted trainings and online modules within stipulated time-lines
Educational
Qualifications
Graduate in any discipline
Experience
2+ years of experience; fresher can be considered if they possess the required educational qualifications and aptitude
Certifications
NA
Functional Skills
Knowledge of general banking operations
Well versed in Microsoft Excel
Vendor management
Knowledge of regulatory guidelines on debit cards, cheque books and customer service
Behavioral Skills
Competencies Required
KEY INTERACTIONS
INTERNAL
EXTERNAL
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