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NTT Data Information Processing Services Private Limited is Looking for Customer Care Inbound Voice Process at Noida Full Time

Job Description

Hi All,

NTT DATA Services is Hiring for International Inbound Voice Process (US Healthcare).

Location: Noida Sector 144

Work from Office

Shift Timings: US Shift (Cab Facility Available)

Job Responsibilities:

  • Ensure that all assigned inbound calls are resolved.
  • Helps resolve outstanding issues from previous transactions.
  • Take calls from providers/callers.
  • Escalates calls to supervisor when transaction closing is delayed, or transaction exceeds contract processing schedule.
  • Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
  • Identifies and resolves issues around nonstandard pending transactions.

Job Requirements:

  • Any Graduates (complete 15 years of education with original marksheets).
  • Excellent Communication (both verbal & written).
  • Comfortable in customer handling.
  • Comfortable in handling inbound voice calls.
Candidates should be available for Face-to-Face Interviews.

Job Overview

  • Date Posted:
  • Location:
  • Job Title: NTT Data Information Processing Services Private Limited is Looking for Customer Care Inbound Voice Process at Noida
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