Job description
HI WARM GREETING FROM NR SUCCESS MANPOWER SOLUTIONS:
Leading MNCs Hiring for International Voice process/ Client services.
Graduate Freshers / Experience in Customer support Can apply.
Location : Mohali/Chandigarh
(Near By Zirakhpur/Ambala/Punchkula/Kharar can also apply)
Work from Office
(Candidates please call other numbers or SMS if in case the recruiters are busy)
Nisha – 7415025071
Isha – 7999509661
Rupali – 9399702453
LOOKING OUT CANDIDATES WITH EXCELLENT IN COMMUNICATION AND IMMEDIATE JOINING.
Openings available:
Process Name: International Voice / Customer Support / Semi voice
Shift Timings: Rotational Shift
Work Location : Mohali
Salary Package : 3 lakh – 4 lakh.
Rounds of Interviews : HR round / Assessment test/ Manager Round
Graduate Qualifications : Under Graduate /Any Graduates Freshers are fine
Post-Graduate Qualifications : Any Post-Graduates
Experience Needed : Candidates who are Fresher’s / Recent Graduates / Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.
Should be flexible to work in shifts
Roles and Responsibilities:
Accounts Coordinator/ Client Services Executive:
· Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
· Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
· Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
· Create, maintain and communicate to client project timelines and budgets.
· Prepare and communicate pricing quotes and estimates with client.
· Ensure Billing and Revenue Tracking is maintained weekly.
· Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
· Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
· Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal statuses to the customer or senior management.
Perks and Benefits
Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.
Regards
Nisha (7415025071)
NR Success Manpower Solutions.
Job Type: Full-time
Salary: ₹27,134.00 – ₹30,244.00 per month
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Education:
Experience:
Language:
Speak with the employer
+91 7415025071
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