Novartis is Looking for Information Specialist Document Delivery Full Time

Purchase permissions to reuse figures, graphs or tables from scientific publications and mediate other copyright permission orders to ensure compliance with applicable laws and procedures.
Process Novartis Knowledge Center (NKC) InfoDesk copyright enquiries.
Monitor enquiries, compile statistics and generate reports.
Process copyright purchases: Clarify scope of desired use with customer, check existing licenses / terms of use and laws, Contact rights holder/publisher or reproduction rights organization (RRO) to get quote and get approval from the requester, Negotiate and purchase permission on behalf of requester, archive receipt, provide guidance and training on copyright questions etc
Act as First Point of contact for NKC InfoDesk enquiries.
Independently handle incoming customer requests, escalate items if not resolved, Provide learning programs and front line guidance to users. ,Use InfoDesk Tracking system (ONS) to ensure accurate tracking and resolution

Minimum Requirements

What You ll bring to the role: Essential: Master Degree in Library and Information science M.L.I.Sc) and Intellectual Property Law Certification.
5+ years of experience with licensing and negotiate electronic resources. Excellent knowledge around Copyright, publisher s usage rights and permissions.
Desirable requitement: Experience with interlibrary loan / document delivery including verification of bibliographic citations and location of items required.
A keen interest in, and enthusiasm for, developments in library and information science. Knowledge of the Ex Libris library solutions is preferred.