Job Discription
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you’ll be part of
As Nokia’s growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
What you will learn and contribute to
Are you passionate about solving problems
As part of our team, you will:
Participates as an expert knowledge in 2G/WCDMA/LTE/5G technology area in customer projects. Strong technical background for 3GPP.
Leadership skillset is required to lead Automation/Transformation Projects, Coaching & Mentoring of team.
Plans and executes technical tasks requiring specialist skills to perform Fault Management & Configuration Management for different Radio elements.
Provide 24×7 L2 support on RAN Network Elements.
Coordination with Care Tier 2/3 experts for case handling/Log collection and execution of task advised by Tier 2/3 team.
Your skills and experience
You have:
10+ years of customer technical support role for Multivendor (Ericsson/Nokia/Huawei) (2G/3G/LTE/5G) products.
Passion for solving customer issues and advocating for their success, in a fast paced, highly technical environment.
Ability to work independently with little direct supervision and as a part of a team.
It would be nice if you also had:
ITIL Certfication
IP & Cloud Certification
DevOps Experience
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Additional Information
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