NIIT Ltd Looking for Call Quality Analyst Job in Hyderabad Full Time

Job Details

Job Description

Dear Candidate,

R1RCM is hiring freshers & experience candidates for International Voice Process in association with NIIT Ltd, for the position of- *Analyst* (Ops. Dept). An excellent learning environment with great growth opportunities.
Job location – NCR / Bangalore / Hyderabad

Desired Candidate Profile:-
1. Must be a graduate from any stream (Pursuing graduation/ final year students are not eligible)
2. Good Comm. skills- English (Verbal+ Written) & analytical skills
3. Ready to work as per US Shift timings (24*5)
4. All graduates are eligible except BTech/B.E, B.Pharma and B.Sc (Biotech).
5. Undergraduates must have at least 12 months of experience in BPO/KPO.
6. Fresher Graduates can also apply.
7. More than 3 years of career gap is not eligible.

Roles and Responsibilities:-
• Follow up with the payer to check on claim status
• Identify denial reason and work on resolution.
• Save claim from getting written off by timely following up
• Should have sound knowledge of working on Billing scrubbers and making edits
• Work on Contractual adjustments & write off projects.
• Should have good Cash collected/Resolution Rate
• Should have calling skills, probing skills, and denials

Why Should You Apply? :-
• Excellent growth opportunities
• One side transport during WFO
• Fixed off Saturday and Sunday
• 5 Days working

Perks and Benefits:-
Fresher – 2.30 LPA (INR 15000 in hand) (Step- up programme – salary will be revised to 2.80 LPA post 7 months *)
Experienced – up to 3 LPA (up to INR 21,000 in hand)

Other benefits:-
• Health insurance
• Free meal at the campus- Lunch or Dinner
• Work from home (temporarily due to COVID-19)
• One side transport for NCR / Bangalore / Hyderabad (Transport as per company policy)
• Desktop is provided by the company during current WFH mode

WFH Requirement:-
Candidates should be staying in NCR / Bangalore / Hyderabad at the time of interview and post onboarding as well