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Admissions & Compliance Officer
Overview and Objectives of the Position
The role of the Admissions & Compliance Officer includes assisting the India SCO-GTE Division in UPA and UPE Compliance, in the GTE process, admissions, and credibility checks for the Navitas business unit(s) to ensure timely processing of quality applicants while focusing on increased conversions.
Key Accountabilities:
- Application Processing
- Act as the point of contact for applications and forward complete assessment to Compliance Manager / Relevant Business Unit for review and process.
- Pre-screening
- Conduct Credibility interviews for the applicants per the tasks allotted by the Compliance Manager.
- To share the relevant information through the transcripts and further recommend the outcome.
- Liaise with Business Units, Agents, and Students
- Assist Business Units in obtaining any missing/additional documents from students and agents that are mandatory for assessment so that OL can be issued in a timely manner.
- Conduct follow up calls to students, Business Units, and agents as per requirement.
- Record Keeping
- Maintain records of the cases handled for Business Units through Salesforce
- Update the status for each student on SF to maintain transparency amongst channel members.
- Reporting
- Produce reports as and when required by Business Units or Compliance Managers regarding status and student updates.
- Online enquiry management
- Respond to all email enquiries
Essential Skills, Knowledge, and Experience required
- Bachelor’s Degree with approximately 2 to 3 years of work experience in Study Abroad, customer services, admissions, and/or compliance.
- Demonstrate a high level of customer service orientation.
- High proficiency in communication skills-verbal and written English.
- Proven ability to work effectively in an internationally diversified team.
- Proven track record of high levels of time management
- Experience in managing university admissions/compliance.
- Demonstrate innovative thinking and proactive work habits including attention to detail.
- Demonstrate proven ability in record keeping, management and sophisticated reporting.
About Navitas
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.
What We Offer
Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve.
Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility, and diversity in the workplace will deliver a rich and collaborative environment for our employees, students, and clients.
We encourage applications from candidates with disabilities, of all ages and genders, and diverse community groups.
How to apply
Please apply online to lodge your application successfully.
Applications Deadline
Applications close on 26 January 2024; however, we review candidates upon submission and will progress suitable candidates before the close date. Applications received after the close date may be considered pending the recruitment process.
To our agency partners – thank you for your interest however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage.
Extra information
For further information or to view other opportunities, please visit www.navitas.com/careers .
Successful candidates will require full working rights in India.
By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at www.navitas.com/careers.
