MyGlit is Looking for HIRING FOR CUSTOMER CHAT SUPPORT NIGHT SHIFT Full Time

Role: Telecalling/Telemarketing Exec.

Timings: Night Shift

Industry: BPO / ITES

Functional Area: ITES / BPO / Operations / Customer Service / Telecalling

Key Skills: chat BPO Voice Process Chat Process Chat Support BPO Skills BPO Operations Graduate BPO Call center bpo BPO call centre

• Job Title: Non Voice (Chat Process) – Night Shift

  We are looking for enthusiastic individuals to join our team as Non Voice (Chat Process) executives for our Night Shift. As a Non Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information.

  Responsibilities:

  • Respond to customer inquiries and provide assistance via chat in a timely and accurate manner
  • Identify and escalate priority issues to the relevant team for resolution
  • Maintain accurate and detailed records of customer interactions and transactions
  • Identify and suggest process improvements to enhance customer satisfaction
  • Stay up-to-date with product knowledge and process changes
  • Ensure adherence to company policies and guidelines

    Requirements:

  • Excellent written communication skills in English
  • Strong attention to detail and accuracy
  • Ability to multitask and handle multiple chats simultaneously
  • Willingness to work in Night Shifts
  • Freshers are welcome to apply

    Qualifications:

  • Minimum educational qualification of a high school diploma or equivalent
  • Basic computer knowledge and typing skills
  • Ability to adapt and learn quickly

    We offer competitive compensation packages, including night shift allowances, and opportunities for growth and development within the company. If you are a self-motivated individual with excellent communication skills and are looking for a challenging and rewarding opportunity, please apply for this position.

  Interested Candidates can Call or Whatsapp on +91-XXXXXXXXXX