Log In
Sign Up
Job Discription
Role: Customer Service
Qualification: HSC/ Any Graduate
Type: WFO
Responsibilities:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Interested Candidates can share their CV at : [HIDDEN TEXT]
Thanks & Regards
Rania Shah
9892860336
