MMF infotech technologies pvt ltd Looking for E Commerce Executive Job in Indore Full Time

Job Details

Job Description

Roles & Responsibilities:
• Maintaining the product listings on Amazon, Walmart, Etsy, ebay, etc.
• Managing reputed Ecommerce sellers/vendors of USA, UK and European region.
• Handling the entire inventory, catalogue, accounts for International clients and brand filtering their accounts on various ecommerce platforms.
• Liaising with the customer support team on order related queries and providing quick responses on the same to the clients.
• Proactively addressing all the areas of concern for the management and acting as a communication point between the support team and all the E-Commerce portals.
• Diligently providing daily and weekly sales activity report to the managers.
• Conducting research and analysing ways for keyword expansion, keyword research for the online products.
• Managing seller and buyer grievances on various ecommerce portals.
• Ensuring great customer experience on all the product listings on all the current online platforms.
• Properly understanding the entire client’s business and solving all the related queries on mails, chat or phone.

Eligibility Criteria:
-The candidate must have pursued/ be pursuing BBA/BCA/BE/MCA/MBDA or any other relevant qualification.
-Experience: 0-1 years/ Fresher’s with dynamic personality.
-He/she should possess sound knowledge of MS Word, MS Excel and Email correspondence.
-Fluency in English communication would be considered a major plus point.
-Strong interpersonal, analytical and result-oriented skills would be looked upon.