Mentorsity Hiring for Inbound Customer Service Representative (Voice process)(0 – 1 yr) Job at New Delhi Full Time

Primary Responsibilities/Accountabilities

• Assisting customers with queries related to their order status, available products, dispatch details, payment details, etc. through calls.( Inbound calls)

Basic Qualifications:

• Graduate with a minimum of one year of experience required.(optional)

• Must be Customer-centric. Must have prior experience of handling customers with basic knowledge of computers.

• Extreme dedication, sincerity, and willingness to go the extra mile.
• Willingness to work in a fast-paced, challenging environment. Working hours 9 AM to 7 PM with a roster off. It’s 6 days working process.

Discipline and Criteria-

• Undergraduate courses with a Finance background (BCom, BBA, BBM).
• 50% cutoff – 10th, 12th, and Graduation.
• No backlogs and Gap years.

Language

• English & Hindi (prefered)

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹15,000.00 – ₹24,500.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Morning shift

Education:

• Bachelor’s (Required)