HCL Offers Great Opportunity for Fresher’s to make a career –
Walk-In Interviews on 10th Mar 2024 (Sunday)
· Registration starts at : 10:00 AM
· Registration closes at : 2:00 PM
Venue Address: HCL Tech – IBIS Gurgaon Golf Course Road – Block 1, DLF Phase 5, Sector 53, Gurgaon, Haryana – 122002, India
Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must
Designation – Process Associate – Only Immediate joiner
Required Work Experience:
· Shifts – 24* 5 (Night Shift)
· 5 days working – (Saturday & Sunday Off)
Required Qualification:-
*Graduate / Post Graduate in any stream.
Work Location :
DLF Cyber city, Gurgaon / Gurugram
****Great work environment****
Skill set Required :-
· Excellent English Written Communication Skills (Must Have)
· Strong E-Mail Writing Skills with focus on Customer Service.
· Solving Customer Queries Via E-Mail.
Job Description –
· As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
· You will use deductive reasoning to make sound business decisions.
· You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
· You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
· You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
· You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
· You will learn and process all products offered in the logo.
Key Skills
· Team oriented/team player
· Situational/contextual awareness with the ability to understand the impacts of one’s work.
· Excellent critical and analytical thinking abilities
· High attention to detail, and high level of professionalism
· Proactive, self motivated, self starter, minimal supervision
· Excellent analytical skills and strong decision-making skills committed to resolution and compliance
· Strong organizational, time and workflow management skills
*Interview Rounds
· HR Screening
· Written Test related to Case Studies / Emails.
· Operations Interview
Recruiter Contact –
· Rohit Abraham Roy (9205045344)
· Namit Joshi
Kindly Note-
Do not carry any laptop or Charger or data carrier for walk-in interviews.
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