Log In
Sign Up
Job description
Only Immediate Joiners may apply
Minimum Qualification Criteria: –
1. Graduation in any field (Except Law Graduates)
2. Fresher / Experience up to 2yrs
3. Agent should be flexible to work in 24/7 Environment. (US Shifts-Monday to Friday fix, between 6:30 PM to 6:30 AM)
4. Job Location- Noida Sec 126 / Noida Sec 144
5. Cabs available
6. Candidates from Noida & Greater Noida will be preferred.
Desirable qualifications:
1. Excellent Communication skills (Written/Verbal) is the foremost priority.
2. Good customer service skills & should display good analytical abilities
3. Prior experience in BPO voice process shall be preferred.
4. Candidate must be comfortable with Work From Office module
Job Responsibilities:
1. Provide splendid customer services to customers in a friendly and courteous manner at all times.
2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.
4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.
5. Ensure that customers confidential information is properly protected and only used for official purposes.
Interested candidates can directly be walk-in at the given address-
HCL Technologies- A -8,9, Sector 60 Noida Sec 201301
Contact Person- Priyanka Shastri/ Shine Albert/ Preethi Bhist
Walk-in Date: – 1-Dec-23
Note: – Please be present on the mentioned dates only. Please don’t carry any electronic device like laptop or pen drive etc.
Timing- 11am-4pm
Note- Mention “Shine Albert” on top of your resume.
Role:
Customer Retention – Voice / Blended
Industry Type:
BPO / Call Centre
Department:
Customer Success, Service & Operations
Employment Type:
Full Time, Permanent
Role Category:
Voice / Blended
Education
UG:
Any Graduate
PG:
Any Postgraduate
