Maple Consulting Services looking for International BPO Executive at Mumbai Full Time

Job Details

Job Description

Responsibilities: International Calling II English Communication

• Handle inbound and outbound calls, as well as customer concerns and queries
• Contacting existing customers as well as prospective customers
• Obtaining customer information and other relevant data
• Asking questions to the customer and understanding their need
• Resolving queries and issues related to the products and services
• Maintaining the monthly target and achievement report documents
1, US based sales/Lead generation process,
Shift Time – 24*5 shift
Week Off – 5 days working 2 days week off (Rotational)
Education – HSC minimum
Experience – 1 year BPO experience mandate or Sales experience mandate

2.US based collection process,
Shift Time – 5:30 PM to 10 AM (night shift)
Week Off – 5 days working 2 days week off (Rotational)
6th day can be mandatory working as per business requirement – paid separately for it
Education – HSC minimum
Experience – HSC fresher and Experience (BPO and non BPO) both can apply

**** Either pick up or drop is available but their is boundary limit and time limit***