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Job Details
Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
Fresher
Gender
Both
Address
10, Janpath Rd, Janpath Road Area, Motilal Nehru Marg Area, New Delhi, Delhi 110001, India, Vijay Nagar Colony, Varanasi, Uttar Pradesh – 212011
Job Description
Responsibilities of candidates include:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
