Mahindra First Choice looking for Customer Care Executive at Mumbai Full Time

Job Details

URGENTLY HIRING MALYALAM & KANNADA SPEAKING CANDIDATES.

Customer Relation Executive will be responsible to help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Key Responsibilities:

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
• Should fluent in language spoken and in making out-bound calls.
• Should be able to achieve monthly/quarterly targets

Job Description