Lead India Private lltd looking for Air Ticketing Executive jobs in Tirupati Full Time

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Air Ticketing Executive (International, Domestic & Cancelation Process)

Exp: 0 Months to 1 year. (Same Industry)

Key Skill: Issue tickets, making PNR, handling client over the phone

Must know how to do Issue, Reissue & Cancel Tickets

Must have knowledge of Galileo/ Amadeus (prefer Galileo knowledge)

Responsibilities and Duties:

Knowledge of Domestic/International Ticketing according needs of different clients

Resolving clients complaint and escalations whenever required.

Supervise the work of office, administrative and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Issuing tickets and other relevant documents

Interacting with the airline regarding refund and cancellation policies

Maintaining daily productivity report of agents.

Handling customer service calls regarding Reservation, flight information and Marketing schemes

Required Experience, Skills and Qualifications