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Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
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As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to CICS and related ISV products.
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Capable of Upgrading/Installing and Migrating CICS Transaction servers
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Capable of Upgrading /Installing and supporting IBM & ISV related Products.
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Primary on call support for CICS and associated ISV products.
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Diagnose CICS system and related product issues and follow up with root cause analysis
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Participate in Disaster Recovery planning and tests as scheduled
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Knowledge about the CICS functionality and architecture
Who You Are
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Engineer with 7 plus years’ experience CICS systems programming experience
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Basic Knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
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Experience in CICS transaction server, related ISV products.
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Process driven management of technical operations and support.
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Excellent verbal and written communication skills.
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The ability to work independently as well as part of a team.
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Excellent troubleshooting and customer service skills.
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The ability to follow a project through to completion, and/or to work as part of a larger team to complete the components of a complex project.
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Participate in on-call rotation with the engineering teams.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact’s Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
