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Job description
We are hiring for Executive for International BPO. The primary job of a customer service representative is to address customer issues and resolve them in an effective manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
No. of Vacancies: 100+ ( Same day selection)
The roles and responsibilities of a customer care executive:
· Take ownership of customer issues.
· Troubleshoot problems and provide a resolution.
· Share Escalations to appropriate cross funtional internal teams.
· Collect prompt and accurate feedback from customers.
Team work
We are looking for Qualities/Skills:
· Excellent English Communication skills.
· Ability to multi-task
· Attention to detail.
· Competent technical knowledge.
Experience: Fresher can apply with Good Communication skills
Education: Undergraduate can apply
Benefits: Work from office
Shift Timing:
· Rotational Shifts
·Job Location:
Mohali/Chandigarh
Selection Process
1) HR Round
2) Operations Round
3) Versant/Typing Test.
Job Type- BPO/KPO /
Call Centre
Contact Centre
Customer Care
Voice
Chat
Job Type: Fresher
Salary: ₹17,000.00 – ₹28,000.00 per month
Benefits:
- Commuter assistance
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Preferred)
Shift availability:
- Night Shift (Required)
Speak with the employer
+91 9354855504
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