Kreez Consulting Hiring for Freshers/Experienced for Apple/Microsoft International BPO CTC upto 31.5K Job at Mohali Full Time

Responsibilities :

• Answer incoming customer phone calls and take appropriate action for each call
• Maintain customer satisfaction ratings based on explicit criteria set forth by the company
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
• Input data into the company computer platform to keep each customer record updated

Requirements:

• At least +2/Senior Secondary or equivalent Diploma is required
• Strong computer skills
• Excellent interpersonal English communication skills
• High level of professionalism
• Must be available to work some holidays and weekends
• Strong problem solving abilities

** You can share your CV at 9354855504 directly , only if you have Excellent Communication skills.
** We don’t charge anything from candidates.

Job Types: Fresher, Full-time

Salary: ₹24,024.77 – ₹31,678.58 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Rotational shift
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Language:

• Fluent English (Required)

Speak with the employer
+91 9999999999