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Manage inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify patients’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products if they arise
Build sustainable relationships and engage patients by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹14,000.00 – ₹22,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid sick time
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Speak with the employer
+91 7082888188
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