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· Deliver timely, accurate and respectful answers to customers’ questions and issues
· Utilize the internal ticketing system to log all requests and activities
· Take ownership of Customer Service incidents and work to successfully resolve them
· Escalate issues as needed
· Other duties assigned
Requirements
· Excellent written and spoken English communication skills
· Preferably with customer service experience in a BPO/call center setting
· Ability to quickly learn customer service-based tools and techniques
· Gaming background is a plus, preferably with experience playing battle royale games
· Amenable to work on shifting schedules
· Fresh Graduates are welcome to apply
Benefits
- Private Health Insurance
- Paid Time Off
- Training & Development
