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Job Details
Education
12th Pass (Associate Degree)
English Level
Fluent English
Experience
Fresher
Gender
Both
Address
Plot No 40A, Phase, 8B, Industrial Area, Sec-75, Sahibzada Ajit Singh Nagar, Punjab 160062, Sector 75 mohali, Chandigarh, Punjab – 133301
Job Description
Customer Support Associate is responsible for responding and resolving customer problems via calls.
The support focuses on in-depth problem analysis Customer needs.
Isolate and provide resolution to customer issues or qualify them for further assistance.
Regularly interact with our global customers to resolve their issues.,
Responsible for problem troubleshooting and resolution.
Should be able to work independently, showing empathy and sense of urgency to escalate customer issues and collaborate to provide timely resolution along with meeting the performance metrics.
Should play a key role in building and managing a proactive engaged team, building best practices and its usage, building good knowledge repository, drive regular customer review meetings.
Call HR [email protected]
