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Fresher

Kalp solutions is Looking for Customer Support Executive Jobs Opening in Kalp solutions at MohaliOthers, Chandigarh (Punjab),Mohali Full Time

Job Discription

 

Eligibility Criteria
Super Excellent written and verbal communication required

For Voice- Focus is Fluency + Strong Stability

For Chat- Focus is Grammar + Strong Stability

Should be OK with 24/7 Shifts

Should be OK for Working from Office and Home both

10+2 and Graduates both can apply

Fresher and Experience both can apply

Age should be 18+ years

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?

    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?

    • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE), Other Graduate

  3. What is the hiring Process of this job?

    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Support Executive is a work from home job?

    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Support Executive position?

    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Kalp solutions is Looking for Customer Support Executive Jobs Opening in Kalp solutions at MohaliOthers, Chandigarh (Punjab),Mohali
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