Roles & Responsibilities
We are looking for experienced or fresher candidates with excellent communication skills & pleasing personality who is customer oriented. A Telecaller will work closely with the Business Development team, Back Office and Administration team.
Working Experience : – 0 to 1 year.
Responsibilities
· Answering the phones and explaining the product and services offered by the company.
· Resolving queries and issues related to the services to the parents.
· Advises present or prospective students & Parents by answering incoming calls; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
· Influences students to take admission or retain in the institute by following a prepared script to give institution reference information.
· Maintain a database by entering, verifying, and backing up data.
· Identify Client’s needs and wants, clarifying information whenever possible.
· Contacting existing customers as well as prospective customers using scripts and obtaining customer information and other relevant data.
· Document transactions by completing forms and record logs.
Requirements
· Good Communication skill with good command over English and Hindi.
· Should be able to work with a team.
· Good in telemarketing and should be customer oriented.
· Proficiency in Microsoft Office (Word, Excel, and Power Point) & Telephone skills.
· Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
· Highly resourceful team-player, Smart, Enthusiastic, Passionate for working.
Job Type: Full-time
Salary: ₹15,000.00 – ₹20,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Language:
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