JobShop is Looking for Customer Techical Associate / International Voice Process / BPO Full Time

Greetings from JobShop, We are India’s Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple & quick automated hiring

 

Roles and Responsibilities :

• Handling calls & resolving enterprise level customer tickets related to network
• Work Shifts/ Hours: Rotational shift (flexible to work in night shifts)

 

Desired Candidate Profile :

• Ability to work well under pressure with high attention to detail
• Excellent English communication
• Ability to work in a team or as a single contributor
• Adaptability / Flexibility on shifts, Ownership and initiative
• Being Active & Energetic

 

Personal attributes

• Excellent Customer service orientation
• Resilience and flexibility ,Learning and knowledge enhancement
• Drive and persistence , Interpersonal skills and teamwork

 

Technical Requirement: ( Key skills Required )

 

Operating System:

• File system and its features
• Boot Options
• Windows Tools, i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon, MSConfig, Sysinternals, ProcMon
• System Restore
• Windows Services
• UAC and its usage
• Windows OS: Rights & Permissions
• Windows Registry

 

Interview Process: (Mode of interview Face to face only )

• HR Round
• Communication round
• Technical assessments
• Operation Round

 

Education: Graduates/Undergrads

Exp: Min 6 months of relevant experience

Shifts: 24/7 rotational

Salary: Upto 4 lpa

 

For More Details Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple & quick automated hiring