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Greetings from JobShop, We are India’s Largest BPO Recruitment Company. Please call us on 9964080*** or +918046115*** ,Whatsapp us on 9964080*** for simple &; quick automated hiring
You will be supporting customers of PDF in the US region
You will be answering customer support queries
You will be handling inbound technical queries about the product and their functions You will educate the customers about products, subscriptions, renewals, and new subscriptions This is a 24/7 support mostly evening and night shifts Five-day working with Two days rotational off
Graduates Fresher or Undergraduate with one year Experience Good communication skills
Good Technical Skills of software’s
Good to have Hardware KnowledgeGood to have software knowledge
Ability to handle irate customers A team player
- Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues· -Display Ownership and accountability· -Quickly build trust and confidence with customer· -Own and resolve customer issues efficiently, effectively and empathetically· -Excellent comprehension and articulation skills· -Excellent communication skills written
For More Details Please call us on 9964080*** or +918046115*** ,Whatsapp us on 9964080*** for simple &; quick automated hiring
